Custom Care

1. My Account
   If you need to change your phone number, email address or other information, no problem! Go to your account page and you may change the information on your account. Remember, it is important to keep an updated email address so you will get order notifications and tracking information.
2. Track Order
   You can track your order online after it has been shipped. Please allow a few hours after you receive your shipping confirmation for the information to become available.
3. Frequently Asked Questions
   Our Frequently Asked Questions section contains many answers to common problems. Before contacting us about a concern over a product, check out the FAQ. It could save you time and money.
4. Return Policy
   Please review our Return Policy before placing an order. It contains important information to assist you in making a return or exchange.
5. Returns and Tech Support Request Form
   If you are having a problem with a purchase and need help or need to do an exchange, you must use our automated return authorization system to begin the process. Be sure to read our Return Policy before submitting a return request.
6. Request A Song
   Can't find that song you were looking for? Tell us about it. We strive to make our web site the best it can be with the most selection available. Your suggestions are appreciated.
7. Contact Us
   For any other reason you wish to contact us, use our online form to send us a message. We usually respond fairly quick.
8. Join our Email List
   Join our Email List and get updates on specials and sales! We don't like spam any more than you do, so feel confident that we will never sell your personal information to third parties.
9. Become A Wholesaler
   Are you a retailer? Would you like to Become A Wholesaler of our products? Let us know and you could Become A Karaoke Wholesaler today.