How do I delete old or duplicate songs from my library? (To make room for more, if necessary)
- Run Windows Media Player and click the "Media Library" button on the left hand side of the Media Player window.
- If Media Player asks if you want to scan your computer for media files click "yes". (Note that this option may take several minutes, depending on how many media files you have in your library)
- Once finished, select "All Video" from the left hand menu and then delete files from the right hand side. Media Player will ask if you want to delete from the library or from the library and the computer. Select "delete from both Library and PC".
Do I need a special Karaoke player?
Yes. All Karaoke discs are made with a special track that contains the song lyrics on the disc. When a Karaoke disc is played on a Karaoke player, which is connect to any regular TV, the song lyrics are displayed on the TV. The words to the song are typically displayed on a blue background and are highlighted in a contrasting color to signal when the words should be sung. No matter what type of Karaoke music you purchase, you will need a Karaoke player to be able to see the lyrics to the songs.
In addition only Karaoke Players offer you a microphone connection, a vocal changer and a key changer.
What is a portable Karaoke system?
A portable Karaoke system is an all-in-one Karaoke player containing:
- a CD player that has a graphic reading capability
- a microphone connection
- a built in speaker with separate woofer or tweeter horn
- a tape cassette player which allows you to record your own voice singing along to the music
- a video connector that connects your player to your home TV
- a key changer that allows you to find the most comfortable key for you to sing in
- an echo controller that improves the sound should someone sing off key
- an external speaker jack that allows you to listen to the music through a more amplified component system
- assorted free Karaoke disks to give you a complete out of the box experience.
Can I record myself singing?
Yes! You will need a microphone to record yourself singing. Hook up the microphone, put an audiocassette in the tape loader, push record and start singing. What could be easier and more fun?
What if more than one person wants to sing at a time?
You can buy another microphone for the second microphone input and sing duets! You can also record both of you singing together.
What is a component player?
Component Karaoke players are similar to portable Karaoke players in size and function but include several additional features that are important to professional Karaoke Jockeys:
- two or more microphone inputs with separate microphone volume controls.
- a digital key changer
- a digital echo control.
- a video out jack for connection to a home TV or to a professional monitor
- multi-disc carousel or drawer systems
- programmable features that make it easy to cue specific discs and tracks.
In addition the component player does not have its own speaker or amp so it must be connected to separate sound system. Finally the component player does not have its own audiocassette tape recorder so any tapes must be made using a separate tape recorder.
Glossary Of Terms
5" CD (standard CD size) with TV graphics. Song lyrics are displayed on a TV screen when the disc is played on a CD+G player and connected to a TV.
Replications of the Video CD Karaoke discs in a DVD format.
Key Control (digital key control, pitch control, key changer)
Raises or lowers the song notes to help you sing in your range. Digital key control affects only the pitch, not the tempo. A non-digital key control will slow or speed up the song tempo and thus, is not ideal.
Discs that have vocal demos for each song, so that you can choose to listen to the song with, or without, the vocals.
Adapter that converts signal from Karaoke player, through a cable connection, to a non-video ready TV.
Changes the tempo of the music
Function that allows video input from TV, VCR or video camera. The video input is displayed on TV screen behind lyrics of CDG discs.
Video CD (VCD)
5" CD with video. Video CD Karaoke discs provide not only the lyrics in time with the accompaniment, but also a video background display that complements the song
Vocal Reducer (vocal masking, vocal suppresser)
Reduces the level of vocal range on regular CD. May reduce instruments in same range. Has the effect of reducing volume.
Vocal Replacement (voice cancel, vocal partner)
Mutes the recorded vocal on multiplex recordings when you sing into a microphone and brings them back up when you stop singing.
Placing and Tracking Orders
May I order by phone?
If you prefer, you may order by phone by calling 888-959-7464 in the USA and 614-527-2915 for international calls. We cannot take order for Custom Discs over the phone.
What forms of payment does Karaoke Warehouse accept?
For USA orders:
Karaoke Warehouse accepts PayPal, American Express, Mastercard, Visa and Discover. We do not accept Money Orders or Checks.
For International Orders
Karaoke Warehouse accepts Mastercard, Visa and Discover AMEX on all orders.
How long will it take to get my order?
Most orders that are placed before 3:00 pm EST weekdays will be shipped that day. Orders placed after that time or on the weekends will go out the next business day. Your ship-by and deliver-by dates will be clearly stated during the checkout process and will depend on the items you order, the shipping method you choose and the FedEx policies governing your area.
Are there any additional charges applied?
State tax is added for our Ohio customers. Customers outside of the U.S. may have import, customs or V.A.T. (Value Added Taxes) charges imposed by their countries (we do put a customs label on the package, as required).
I ordered something that is on backorder, now what?
From time to time we might run out of certain favorite Karaoke disc titles. Generally, backordered disks delay shipping from one to five days.
Our procedure for back orders is the following:
For United States and Canadian orders, we will ship available merchandise and only charge your credit card for what was shipped. When the back ordered items arrives at Karaoke Warehouse, we charge your credit card for the remaining merchandise and ship the backorder. Your backorder is shipped FREE of charge.
For international orders, we will notify you by email and let you decide if you want the in stock merchandise shipped immediately or, if you prefer to wait for the backordered merchandise so that your order can be shipped as one package. Your credit card will be charged only at the time of shipment; however, we will charge you a second shipping cost for your backorder if you choose not to wait. We are sorry to do this, but have developed this policy due to the high cost of international shipping.
How can I track my order?
Use the "My Account" section of the website to track your orders.
Price Match Discount - Guaranteed Lowest Price:
We will beat any advertised internet merchandise price by 1% from our competitors.
We reserve the right to waive a Price Match Discount on: eBay items, auction items, refurbished/used, liquidation, coupons or otherwise rebated merchandise. Merchandise must be identical and in-stock in the United States. Advertised price must be verified and shown on the competitor's website to qualify for a Price Match Discount. Discounts shall not be retroactively applied - Price Match Discounts only apply to current pricing at the time of purchase. We will match legitimate eBay "buy it now" items as long as shipping costs are taken into consideration. However, all Sound Choice products on eBay must be excluded as requested of us by Sound Choice.
We reserve the right to accept or decline the validity of alleged competitors advertised price. Tax, shipping and handling charges will be assessed and included in all competitor's pricing to qualify for a Price Match Discount.
To obtain a price match please call and request a Price Match Verification. This process requires you to obtain the exact URL address of the item you want to match. Copy and paste it into your email text and forward it to one of our sales representatives. Then call and compare the price match information from both websites for product price, any extra items, shipping costs etc. This process must be complete before a Price Match will be approved.
We are only able to ship select players and other pieces of equipment to and from Canada.
How do you ship my order?
We ship via FedEX. You can choose ground shipping, 3 day select, 2 day air, next day air and a few other options.
How soon after I order do you send my package?
Most orders placed before 3:00 pm EST weekdays will be shipped that day, although this can vary depending on the items you order. During checkout your ship-by and delivery-by dates will be clearly displayed for each shipping method.
Example Of The Shopping Cart Shipping Calculator
Estimated number of packages: 1 (subject to change)
* Shipping dates are subject to item availability. In the rare event that your order is delayed for more than two business days due to out-of-stock items we will provide free shipping when those items become available.
** Guaranteed delivery dates are based on the shipping date. If your shipping date is adjusted due to delayed shipping we will contact you before shipping your order.
Here is a map showing average shipping times from Hilliard, Ohio.
Do I have to sign for my order?
All orders over $1000 must be signed for by the addressee. Please select your shipping address with this in mind.
Do you ship internationally?
Yes! International shipping charges vary by country and by shipping method. We may use the United States Post Office, UPS, or Federal Express. We will email you after you submit your order to confirm the shipping charges.
|Shipping charges for Canadian orders are processed as such:
Karaoke Warehouse does not cover duty and tax fees.
< 2 lbs
< 2 lbs
All others more than 2 lbs or more than $160 we will calculate your shipping and email you a quote for your approval.
NOTE: We cannot ship electrical component items such as players, amps, mixers, speakers to Canada except for the VocoPro brand. You will be required to sign a shipping release form.
All Other International
|Country||Order Category||Shipping Method|
||USPS (See Table Below)
||FedEx - Quote will be sent to you
|Country||1-5 Discs||6-10 Discs||11+ Discs|
NOTE: If you would like electrical component items such as players, amps, mixers, speakers or other shipped to international locations you will be required to sign a shipping release form.
FedEx told me that because FedEx is responsible for my late delivery, I can get a refund from Karaoke Warehouse. Is this true?
Yes. You can email us at firstname.lastname@example.org or call 888-959-7464 and ask for FedEx Claims Department.
What is your return policy?
Click here to see the return policy
How do I return an item to Karaoke Warehouse?
You must first fill out the Return Request Application located in the upper right hand corner of KaraokeWH.com labeled "Returns" to obtain a Return Authorization Number before sending any merchandise back to Karaoke Warehouse.
Shipping an item back without a Return Authorization will result in forfeiture of any refund or credit.
Returns must be sent in original packing materials. Returns must be in original box with all accessories, original invoice, and/or discs.
We suggest shipping your package with insurance coverage. This protects you if the package is lost or damaged.
Please review the Return Policy located on the "Returns" page for a full explanation of our policy. Click here to view the Return Policy Directly.
Returns should be sent to:
4342A Lyman Drive
Hilliard, OH 43026
What is the warranty on the equipment that you sell?
The warranty on all of our players is one-year parts, 90 days labor.
How do I deal with RSQ equipment repairs?
You can call the RSQ Customer Service department directly at (866)275-1777 or email them at the below email address.
How can I contact the manufacturer of my equipment?
This is a list of the manufacturers contact information.
They will be able to supply additional information about their equipment that we carry and advanced technical support.
H&F Technologies, Incorporated (Audio2000'S®)
650 Flinn Avenue, Moorpark, California 93021 USA.
Toll Free Phone Number: (805)523-2759
Non Toll Free Phone Number:(800)661-8069
Fax Number: (805)523-2021
Karaoke USA, JFK
1185 Gooden Xing, Largo, FL 33778
Phone Number: (727)209-1313
(RSQ) MediaSync Corporation
13855 Redwood Ave, Chino, CA 91710
Toll Free Phone Number: (866)275-1777
Phone Number: (909)287-0609
Fax Number: (909)287-0699
1728 Curtiss Court., La Verne, CA 91750
Toll Free: (800)678-5348
Yamaha Corporation of America
6600 Orange Thorpe Ave., Buena Park, Calif. 90620, U.S.A.
Telephone Number: (714)522-9011
12245 Nations Ford Road, Suite 505 - Pineville, NC 28134
Telephone Number: (800)788-4487
Pocket Songs-Music Minus One
50 Executive Blvd., Elmsford, NY 10523, U.S.A.
Telephone Number: (914)592-1188
Privacy and Security
What if I don't want to give my credit card over the Internet?
Despite what you may have heard, paying by credit card over the Internet is safer than paying by credit card in a restaurant. Karaoke Warehouse uses secure technologies to keep your transaction safe. We use a secure server, which means that all information sent to us is encrypted using Secure Sockets Layer (SSL) software. This protects your information against disclosure to third parties. You can check on the status of our security by clicking the "Versign" logo at the bottom of our homepage. As added security, credit card information will never appear on any invoice sent to you nor do we store any credit cards - we will ask you for your credit information each time you purchase.
However, if you're still worried, you always place your order by phone by calling 888-959-7464 in the USA and Canada and 614-527-2915 for international calls.
What are Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such storage of items in your Shopping Cart between visits. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, your cookie feature must be turned on for you to purchase from Karaoke Warehouse.
Are you going to give or sell my information to other companies?
Absolutely not! Karaoke Warehouse requests your mailing and email addresses when you sign up for a customer account. This information is stored in database, so that you do not have to re-enter this information each time you purchase from us, and we never share this data with anyone else.
Karaoke Warehouse will only use your email address to inform you of your order status. If you wish to be keep informed our of new releases and specials you must sign up for our weekly newsletter.
You can unsubscribe or change your subscription to our newsletter at any time.
We will only use the postal address provided to ship merchandise.
How do I change my account information?
You can click here to go to our member modification page. If you've placed an order with us previously and you wish to change your billing address, for security reasons you will have to create a new account. Also for security reasons, we recommend that the billing and shipping addresses be the same in order to expedite your order.
Last revised 1/22/2014